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Course module: 202300085
202300085
Changing organizations (P)
Course info
Course module202300085
Credits (ECTS)5
Course typeStudy Unit
Language of instructionEnglish
Contact persondr. E. van Laar
E-maile.vanlaar@utwente.nl
Lecturer(s)
Lecturer
M. Belter
Examiner
dr. E. van Laar
Contactperson for the course
dr. E. van Laar
Lecturer
B. Steenbreker
Lecturer
dr. A. van der Zeeuw
Academic year2023
Starting block
1B
Application procedureYou apply via OSIRIS Student
Registration using OSIRISYes
Aims
At the end of the study unit, students will be able to (between brackets the number of the corresponding intended learning qualification of the programme):
  1. analyze how current developments in society influence organizational communication processes (1.1, 1.3, 3.1, 6.1);
  2. investigate individual perceptions and organizational processes in a qualitative research project to improve organizational communication (2.2, 2.3, 2.4, 3.2, 4.2);
  3. develop a practical vision to optimize communication processes in modern organizations (1.3, 3,3, 5.2);
  4. write a clear and concise consultancy report about their qualitative research project, taking the audience into account (2.5, 2.6, 3.6);
  5. develop a well-designed interview guideline with relevant topics, as well as open-ended and neutral questions (2.2, 2.3);
  6. operate in a small research team and evaluate the effectiveness of the team and their own role within the team (4.6, 4.7, 4.9, 6.2).
Content

In this study unit, students learn how to offer managers advice on organizational communication topics, based on both literature and empirical data. They perform a qualitative study in a small-scale project group. In-depth interviews are conducted within a knowledge-intensive organization. The overall focus is on how the world of work is changing by technology and what this means for managers and employees. The first project assignment is a consultancy report (6P1) in which students present their expert findings on a recent and relevant organizational communication topic. This report contains an overview of the research area, explanation of how the research was conducted, illustration of the most important findings, and interpretation of the societal or practical relevance. Students demonstrate how a practical question arising from an unexplained organizational communication phenomenon can deepen our understanding of the changing work environment. Subsequently, each project group creates an interview guide, as well as a sampling strategy (6P2). The consultancy report forms the input for a professional workshop (6S2). Finally, students reflect in detail on critical incidents of their group work, from an individual and a group perspective (6P3). They describe specific incidents, either positive or negative, and tell their story about how it affected the project work.



This study unit is part of the Communication science module Lead the change. Because the five study units, which are part of the module, are highly related to each other it is not possible to follow this study unit separately.
 
Module
Module 6
Participating study
Bachelor Communication Science
Required materials
-
Recommended materials
-
Instructional modes
Lecture
Presence dutyYes

Tests
6P1: Group assign. Interview guideline

6P2: Group assignment Consultancy report

6P3: Individual assignment Critical incident reflection

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Kies de Nederlandse taal