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Course module: 202300002
202300002
Enterprise Software for the Integration of Administrative Processes
Course info
Course module202300002
Credits (ECTS)15
Course typeStudy Unit
Language of instructionEnglish
Contact persondr. P.B. Rogetzer
E-mailp.b.rogetzer@utwente.nl
Lecturer(s)
Examiner
Dr. rer. nat. D. Braun
Examiner
dr. M.R. Machado
Contactperson for the course
dr. P.B. Rogetzer
Examiner
dr. P.B. Rogetzer
Academic year2023
Starting block
1A
Application procedureYou apply via OSIRIS Student
Registration using OSIRISNo
Aims

At the end of the minor module and particularly after having followed part 1 (Integrated Business Processes in EPR systems), students are expected to …

  • analyze the matching and fitting trade-offs of ERPs to business processes.
  • understand the dynamics of administrative cross-functional processes.
  • navigate confidently within selected ERP systems.
  • have gained a deeper understanding of business processes.

At the end of the minor module and after particularly after having followed part 2 (Enterprise Information Systems), students are expected to …

  • model intraorganizational business processes.
  • have gained practical experience with using modelling tools.
  • understand how business processes can be modelled.

At the end of the minor module and particularly after having completed part 3, students are expected to …

  • integrate an interdisciplinary (theoretical) approach to investigate a (real-world) challenge.
  • analyze and account for several stakeholders interests throughout the design thinking phases.
  • work collaboratively and in an interdisciplinary setting.
  • develop an integrative and cross functional view of a company and a supply chain.
  • apply project management skills in working creatively, efficiently and effectively towards deadlines, issue reporting, task management, team collaboration.
  • present, sell and demonstrate concepts and solution approaches to a broader group of stakeholders
Content
This multidisciplinary challenge-based learning (CBL) minor module is on enterprise software for the integration of administrative processes. The main goal is a strong involvement from real-world challenges, and a focus on how the major business and administrative processes of an organization can be supported by enterprise software, i.e. Enterprise Resource Planning (ERP) systems, Business Intelligence (BI) and workflow management. Students will learn which data is critical for organizations and how to make data-driven decisions based on it; they will get familiar with enterprise systems and learn how to automate and integrate business processes.
Two elements (of 4 EC each) are on theory: Part 1 deals with the theoretical aspect of enterprise software, with the academic literature relevant to Enterprise Resource Planning (ERP) systems (Finance, Accounting, Human Resource Management, Warehouse Management etc.). It provides an overview of ERP software. After every theory unit on ERP modules, students can hands-on implement the respective processes into the software. The other theory-related element of the minor (Part 2) deals with the aspects of Enterprise Information Systems (BPM, Data Management, Business Intelligence etc.). The objective of these two study units is to transfer knowledge of business processes in enterprise planning and management. In Part 3 (7 EC), students focus on a challenge, the learning process follows the phases of the design thinking cycle. There are building blocks that are followed throughout the module, such as exploration phase, ideation phase, and conceptualization phase. In teams, students implement administrative processes of the selected challenge(s) into an ERP system. The aim is to analyze the matching and fitting trade-offs of ERPs to business processes, to master the key concepts and being able to setup and use modern ERP systems, and to understand their benefits and challenges. Student, thus, experience how all these business areas are related and can benefit from process integration.
 
Required materials
To be announced
Books and/or academic publications will be suggested in the lectures.
Recommended materials
-
Instructional modes
Assessment
Presence dutyYes

Lecture

Practical
Presence dutyYes

Presentation(s)
Presence dutyYes

Project supervised
Presence dutyYes

Project unsupervised
Presence dutyYes

Tests
Integrated Business Processes in EPR systems

Enterprise information systems

Project report

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