Understanding how human actors fit into technological systems.|
Understanding socio technical approach into healthcare problems
Being able to distinguish between good and bad jobs, including important characteristics of organizations, based on empiric evidence.
Recognizing the limits of human cognitive functioning and why people make errors.
Assessing workstation and task design for ergonomic deficiencies.
Defining safety hazards and general approaches for their control.
Defining the application of human factors in designing products and processes.
Understanding the concept of systemic failure and systems level ineffectiveness.
Analyzing behavioral patterns of outcome in a systems level.
This course provides introduction to human factors and organizational design concepts in socio technical systems including physical, cognitive and macro ergonomics and their applications both in enterprise and extended enterprise levels. In addition to all aspects of interaction of human actors within the working environment, the course provides introductory concepts of systemic impacts on collective patterns of behavior in long term. This requires a review of the systems philosophy of thinking and its application in complex networks. It is designed to educate students a new paradigm of problem solving in human factors engineering in which collective benefits of the entire system is considered equally in evaluations in addition to those of its organizational level. Students will learn how to think critically about human centric systems through both micro and macro levels of analysis. The course accompanies many practical in class assignments, case study reviews, audio and video supplements to the core of discussions, and group discussions. The course is designed for graduate-level students who are familiar with concepts of modeling and requires a final project in addition to completion of in class assignments.|