At the end of the module a student:
- can describe the basic principles of production management such as the relationship between company strategy, operations strategy and design of the production system;
- can analyze and solve (simple) problems in a production process;
- can describe and apply the main principles of planning and controlling the production process and understands the role of quantitative modeling as support tool.
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Central to this study unit is Slack et al.’s model of operations management. This model combines the input-transformation-output model with the categorization of operations management’s activity areas. This model provides a clear overview of all the relevant topics in operations management. This model is applicable to production as well as service companies. The following topics are discussed in some detail:
- Operations performance;
- Operations strategy;
- Design of operations management;
- Planning & control of operations management;
- Improvement of operations management.
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