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Cursus: 202000365
202000365
Applied Communication Skills
Cursus informatie
Cursus202000365
Studiepunten (ECTS)6
CursustypeOnderwijseenheid
VoertaalEngels
Contactpersoondr. A.Z. Bosch
E-maila.z.bosch@utwente.nl
Docenten
VorigeVolgende 2
Docent
F.G. Boerkamp
Contactpersoon van de cursus
dr. A.Z. Bosch
Docent
dr. A.Z. Bosch
Docent
J.S. Overduin
Docent
J. Pouls
Collegejaar2020
Aanvangsblok
2A
AanmeldingsprocedureZelf aanmelden via OSIRIS Student
Inschrijven via OSIRISJa
Cursusdoelen
At the end of the study unit Applied Communication Skills (ACS) the student will be able to:
• recognize and identify psychological communication skills
• conduct a professional conversation by applying psychological communication skills
• providing feedback on professional psychological conversations of fellow students  
• reflect in words and in writing on (own) behaviour
• connect to the frame of reference of the client
• build a trustful relationship with the client
• be professional during interaction with more than one other person in a professional setting by applying psychological communication skills
• switch perspectives during interactions
• providing feedback on group conversations
• apply theories on group dynamics on group behaviour
• create the transfer of theory, exercises and discussions




 
Inhoud
During the classes of the Applied Communication Skills study unit, you have the opportunity to combine the knowledge about communication, the Rogerian conditions, attunement and change of perspective during concrete experiences via the method of experiential learning. But, without the feedback and input of others, you don't make progress. For understanding how to bridge the gap between your perspective and others, you need the perspective of others. In normal life, we will encounter difficulties in communication, problems with attunement and differences in perspectives, but we won't discuss the ins and outs in detail, the way we will do it in a course on communication. For the discussion, you need the perspective of others: you depend on others and others depend on you.  

In the first part of the module, we will focus on the conversation between two persons in which you have the professional role of guiding the conversation. You will learn a set of skills to fill your personal and proferssional toolbox, but more importantly, you will also learn how to use these and other skills in attuning to others. In the second part of the module we will focus on communication within groups, in which you have the role of being in charge of the group and will learn to be sensitive to what a group needs.
Modulebeschrijving
This study unit is part of the module Psychological and Professional Skills (202000363). A module is offered as one educational unity and students take it as such.
Participating study
Bachelor Psychologie
Module
Module 8
Verplicht materiaal
Book
H. van der Molen, G. Lang, P. Trower & R. Look (2nd edition, 2020). Psychological communication; Theories, Roles and Skills for Counsellors. ISBN 9789024429318
Book
J.A. Moon (2004). A Handbook of Reflective and Experiential Learning; Theory and Practice. ISBN 0-415-33515-9 or 0-415-33516-7, possibly also available as e-book/pdf.
Book
W.F. Eadie (ed.). 21st Century Communication; A Reference Handbook. A sage reference publication. ISBN 978-1-4129-5030-5, possibly also available as e-book/pdf.
Book
S.Schuman (ed.). The Handbook for Working with Difficult Groups; How they are difficult, Why they are difficult and What you can do about it. Jossy-Baas, A Wiley Imprint. ISBN 978-0-470-19038-8, possible also available as e-book/pdf.
Canvas
Materials available on Canvas
Aanbevolen materiaal
-
Werkvormen
Practicum
AanwezigheidsplichtJa

Werkcollege
AanwezigheidsplichtJa

Toetsen
Assessment conversation

Reflections

Assessment group interaction

Attendance/participation

Finished online exercises

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