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Course module: 202000364
202000364
Communication Skills Theory
Course info
Course module202000364
Credits (ECTS)4
Course typeStudy Unit
Language of instructionEnglish
Contact persondr. A.Z. Bosch
E-maila.z.bosch@utwente.nl
Lecturer(s)
Contactperson for the course		dr. A.Z. Bosch
Examiner		dr. A.Z. Bosch
Academic year2022
Starting block
2A
Application procedureYou apply via OSIRIS Student
Registration using OSIRISYes
Aims
At the end of the study unit Communication Skills, Theory (CST) the student will be able to:
• recognize and identify psychological communication skills
• apply several psychological theories on interpersonal communication in a writing assignment
 

Overview overall objectives ACS and CST and their difference:

ACS and CST are both intertwined, because both are about the topic communication, but the focus of both can be distinguished:
  • General knowledge about communication (CST)
  • Perspective taking (theoretical aspects: CST; applying in interaction with others: ACS)
  • Observing (theoretical aspects: CST; applying in interaction with others: ACS)
  • Providing and receiving feedback (mechanisms CST; applying ACS)
  • Reflecting (theoretical aspects: CST; applying in interaction with others: ACS)

 
Content
The theory study unit is a self-study. The content will be applied during the practicals and tutorials. There is a strong link between the Communication Skills Theory (CST) study unit and the Applied Communication Skills (ACS) study unit. The theoretical background of CST will help your development in ACS. Without any theoretical background, it is not possible to practice communication skills.
Module description
This study unit is part of the module Psychological and Professional Skills (202000363). A module is offered as one educational unity and students take it as such.
Assumed previous knowledge
At least 45 EC of the first year’s modules (B1) have been obtained AND at least 21 EC of modules 3 and 4 have been obtained.
Module
Module 8
Participating study
Bachelor Psychology
Required materials
Book
H. van der Molen, G. Lang, P. Trower & R. Look (2nd edition, 2020). Psychological communication; Theories, Roles and Skills for Counsellors. ISBN 9789024429318
Book
J.A. Moon (2004). A Handbook of Reflective and Experiential Learning; Theory and Practice. ISBN 0415335159 or 0-415-33516-7, possibly also available as e-book/pdf.
Book
W.F. Eadie (ed.). 21st Century Communication; A Reference Handbook. A sage reference publication. ISBN 978-1-4129-5030-5, possibly also available as e-book/pdf.
Book
S.Schuman (ed.). The Handbook for Working with Difficult Groups; How they are difficult, Why they are difficult and What you can do about it. Jossy-Baas, A Wiley Imprint. ISBN 978-0-470-19038-8, possible also available as e-book/pdf.
Canvas
Materials available on Canvas
Recommended materials
-
Instructional modes
Tutorial

Tests
Written subtest and assignment

Theoretical assignment

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 Kies de Nederlandse taal