Course materialBryman & Bell (2011), Business Research methods, Oxford, 3 ed. |
 |
Course materialHåkansson, Håkan, and Alexandra Waluszewski. "Path dependence: restricting or facilitating technical development?." Journal of Business Research 55.7 (2002): 561-570. (available on blackboard) |
 |
Course materialMacdonald, Emma K., et al. "Assessing value-in-use: A conceptual framework and exploratory study." Industrial Marketing Management 40.5 (2011): 671-682. (available on blackboard) |
 |
Course materialTreacy, M., & Wiersema, F. (1993). Customer intimacy and other value disciplines. Harvard Business Review, 71(1), 84-93. (available on blackboard) |
 |
Course materialVargo, Stephen L., and Robert F. Lusch. "Evolving to a new dominant logic for marketing." Journal of marketing 68.1 (2004): 1-17. (available on blackboard) |
 |
Course materialVargo, Stephen L., and Robert F. Lusch. "From goods to service (s): Divergences and convergences of logics." Industrial Marketing Management 37.3 (2008): 254-259. (available on blackboard) |
 |