Kies de Nederlandse taal
Course module: 201100051
Information Services
Course infoSchedule
Course module201100051
Credits (ECTS)5
Course typeCourse
Language of instructionEnglish
Contact persondr. A.B.J.M. Wijnhoven
dr. R. Effing
Contactperson for the course
dr. A.B.J.M. Wijnhoven
dr. A.B.J.M. Wijnhoven
Academic year2021
Starting block
Application procedureYou apply via OSIRIS Student
Registration using OSIRISYes
Upon completion of this course, the student …..
  • Has an overview of the approaches for and kernel ideas behind information services.
  • Knows the key characteristics of the following information services: Data services,, Analytics and prediction services, Review and opinion services, Recommender services, Social media  and related information enrichment services, Data centers, and Search engine services.
  • Knows the concept of responsible artificial intelligence and how this is and can be used for Internet-based services.
  • Has a key understanding of the structure of governance of the Internet.
  • Is able apply the knowledge of this course to the design or redesign of an Internet-based information service in a group assignment.
Researching information markets and information services. Course description: This course studies the diversity and nature of Internet-based information services. The course also reviews and illustrates several research methods and techniques for information service development and exploitation.
Key words:
Information services; information markets; information brokers; social media; web 2.0; internet analytics; internet business models; internet firms, internet governance; data centers. 
The examination and grading have two parts: 1) an individual examination of student’s understanding of each information service and 2) the quality and feasibility of an information service by rge group assignment. The test matrix is below.

Learning goal Remembering Understanding Applying Analyzing Evaluating Creating
1.1 Data services       X; OQ; 10%    
1.2 Analytics and prediction services       X; OQ; 10%    
1.3 Review and opinion services       X; OQ; 10%    
1.4 Recommender services       X; OQ; 10%    
1.5 Social media information services       X; OQ; 10%    
1.6 Responsible AI in information services and Internet governance       X; OQ; 10%    
1.7 Search engines and data centers       X; OQ; 10%    
3.1 Internet service design (team)            Team assignment 30%

Contribution to the programme learning goals
  • to provide a broad and in-depth education in business and management that has high academic standards and exposure to real-life business practice
  • independently apply and/or test current theories, models and methods in the analysis of complex organisational problems and processes within the area of specialization
  • systematically collect, assess and analyse information from all relevant sources using advanced means
Knowledge integrations with other courses
  • Management and Organization of Technological Innovation
  • Financial Information services
  • Electronic Commerce
Assumed previous knowledge
Obligatory: Bachelor TBK, IBA or BIT (or equivalent), or bachelor of another discipline with substantial information courses. Some experience with web design, social software, web analytics, and prototyping tools is desirable, but not essential.
Participating study
Master Business Administration
Participating study
Master Business Information Technology
Participating study
Master Industrial Engineering and Management
Required materials
To be announced
Recommended materials
Instructional modes

Presence dutyYes

Self study with assistance
Presence dutyYes

Self study without assistance

Exam & Group paper

Kies de Nederlandse taal