Kies de Nederlandse taal
Course module: 201100051
Information Services
Course infoSchedule
Course module201100051
Credits (ECTS)5
Course typeCourse
Language of instructionEnglish
Contact persondr. A.B.J.M. Wijnhoven
dr. A.B.J.M. Wijnhoven
Contactperson for the course
dr. A.B.J.M. Wijnhoven
Academic year2014
Starting block
Application procedureYou apply via OSIRIS Student
Registration using OSIRISYes
Upon completion of this course, the student is able to:
•        give explanations of information services requirements, designs, and behavior in different exchange governance contexts (market, inter-organizationally, networks of expertise and social networks);
•        use methods for specifying information goods, information service business models, information service creation, production and delivery processes, information service architectures, information service applications and human-organizational means, and information service exploitation;
•        make design choices for information services for different information markets;
•        give an overview of information services for different types of information goods.
  • mention and apply several research methods and techniques for studying information services;
•        write a research proposal with one or two colleague students on basis of the theory offered in this course and additional self selected articles.
Aim: Researching information markets and information services. 
Course description: This course studies the facilitation of information goods exchanges by Internet-based technologies in different information markets. The course. also reviews and illustrates several of the key research methods and techniques for information service development and exploitation.
Key words: Information services; information markets, information brokers, social media, web 2.0; internet analytics, internet business models, service infrastructure. Assessment
Scores Items Min scores Totals
Individual score Written exam on Wijnhoven chapters 1-6 and related articles. Not chapter 7. 30 50 max
Group score criteria-       Group information service product (criteria Hevner et al)-       Group article (criteria Walls et al). 20 50 max
Sum scores    55 100
 Contribution to the programme learning goals
  • to provide a broad and in-depth education in business and management that has high academic standards and exposure to real-life business practice
  • independently apply and/or test current theories, models and methods in the analysis of complex organisational problems and processes within the area of specialization
  • systematically collect, assess and analyse information from all relevant sources using advanced means
Knowledge integrations with other courses
  • Management and Organization of Technological Innovation
  • Financial Information services
  • Electronic Commerce
Assumed previous knowledge
Obligatory: Bachelor TBK or BIT (or equivalent), or bachelor of another discipline with substantial information courses. Some experience with web design, social software, web analytics, and prototyping tools is desirable, but not essential.
Required materials
Course material
List of articles available via the University library system.
Wijnhoven, F. (2014), Syllabus information services. Beschikbaar via BB site van deze cursus.
Course material
Diverse gratis software voor het business, process, architectuur en exploitatie modeleren.
Additional literature related to the topic chosen for the team assignment.
Recommended materials
Instructional modes

Presence dutyYes

Self study

Exam & Group paper

Group paper (40%) en individual Exam (60%). Both must be completed sufficiently..

Kies de Nederlandse taal