Kies de Nederlandse taal
Course module: 192340101
Implementation of IT in Organizations
Course info
Course module192340101
Credits (ECTS)5
Course typeCourse
Language of instructionEnglish
Contact persondr. G.W.J. Bruinsma
dr. G.W.J. Bruinsma
Contactperson for the course
dr. G.W.J. Bruinsma
dr. J.A. Hüllmann
Academic year2022
Starting block
Application procedureYou apply via OSIRIS Student
Registration using OSIRISYes
Students that have followed the IITO course will be able to
  • Understand how political, economical, cultural, and legal forces affect information systems and analyse these factors to assess the relevance for an implementation project of an information system.
  • Understand the cultures, structures and politics of an organization and units and how information systems can shape the power of the various stakeholders and use these insights to evaluate the interaction of these aspects with an information systems project
  • Understand the interaction between people, information systems, and their contexts and the socio-technical approach to system design and evaluate proposed information system implementation projects from these perspectives and plan accordingly.
  • Identify the main costs and benefits of an information system (for implementation and operation) and understand the causes of inaccuracy for these estimates.
  • Apply evaluation methods and techniques to evaluate implementation projects and understand the primary reasons for inaccurate projects evaluations.
  • Make motivated choices for models and techniques for technology acceptance, project management, stakeholder analysis, monitoring and controlling project progress and project evaluation.
  • Understand the importance of working in multidisciplinary teams, understand the team dynamics and apply these insights to choose their own role within these teams.
  • Communicate effectively about the objectives, the approach, the solutions, and implementation of information technology for organizations.
The course uses elements from problem-based learning, cooperative learning, and project-based learning. During the IITO course, you will work on a case study in a multidisciplinary team of around six students. This reflects the way how decision-making and cooperation is organized in companies. The teams study a recently completed and complex implementation of an IT system. You will learn about your own profile and that of others and how effective teams can be formed taking the differences into account.

We found more than ten companies in the Netherlands willing to share information with us about a particular IT implementation case. You will be able to have interviews with employees in these companies and learn from their cases. The teachers expect from you that you will not share any strategic information beyond the scope of this course.

In order to learn more about the organizational aspects and motives, the teams visit the company of the case study twice. The team has two interviews with decision-makers and professionals who were involved in the IT implementation project.
During the course, the teams produce four deliverables, comprising three presentations and a final report. In addition, each student writes a “diary”, which is a short reflection on the team dynamics and your role in the team. The diary also includes a reflection on the various models and theories that have been used during the production of deliverables.
Participating study
Master Business Information Technology
Participating study
Master Industrial Engineering and Management
Required materials
Recommended materials
Boddy, Boonstra, Kennedy (2008). Managing Information Systems: Strategy and Organisation (3rd edition). ISBN 9780273716815
Instructional modes
Presence dutyYes

Presence dutyYes

Presence dutyYes

Project supervised
Presence dutyYes

Project unsupervised
Presence dutyYes

Self study with assistance

Self study without assistance
Presence dutyYes

Presence dutyYes

Exam, Assignments

Group presentations, report and personal reflection

Kies de Nederlandse taal