After this course, the student is able to:
- Describe existing production processes (using the Lean Six Sigma method) and make a project plan
- Define the elements that are part of the process improvement project
- Measure current process performance and capabilities
- Analyse the results and draw conclusions about improvements to be made
- Select and implement improvement measurements that solve a problem
- Plan for sustaining achievements and quality control
- Explain how to products and processes according to the Six Sigma method
Course Aim: After the course the student should be able to apply the skill set developed by the Lean Six Sigma Academy (LSSA). The LSSA – Lean Six Sigma Academy – was established in September 2009 with the main objective to determine a common certification standard for Lean Six Sigma job roles. This has been realised by developing four skill sets with clear criteria.
Additional information: A skill set is a group of specific Learning Elements that one should be able to apply within a certain job role. A standard group of skill sets within Europe is necessary due to the free mobility of workers. LSSA has developed four skill sets that specify which of the overall Lean Six Sigma tools are expected to be included within a certain Belt level. A skill set is a group of ‘Learning Elements’ within eight ‘Skill Units’. ASQ (American Society for Quality) Body of Knowledge documents were used as a baseline, and have been updated according to the latest insights. Each of the ‘Learning Elements’ contains several ‘Performance Criteria’. Each ‘Performance Criteria’ has an explanation and a cognitive level according to Bloom which should be applied.
M-IEM (To register, contact programme coordinator MSc IEM).
Lean Six Sigma is a practical and structured method to improve production processes in order to reduce cycle times and COPQ (Cost Of Poor Quality) by reducing waste and yield losses.
Lean Six Sigma combines logistic management and quality improvement. Lean manufacturing is aimed at reducing waste of time and materials and creates a smooth flow. At the same time, Six Sigma is aimed at realizing a good and constant quality of the (lean) production processes. The result is more efficient and better production processes, for example a shorter production time combined with an increase in quality.
The DMAIC method has been developed by Motorola in 1987 and has been deployed in Multinationals like GE; Shell; Philips and many others for process improvement and reducing costs of production. Lately the method has also been employed in Service and Healthcare like ABN and hospitals.
Some of the subjects and tools : Pareto; Ishikawa; Cause & Effect; Process Capability; Measurement System Analysis; Design Of Experiments; FMEA; 5S; SMED; Value Stream Mapping; SPC.
During practicals we will demonstrate the use of Minitab statistical software
This course takes place in the fourth quartile.